Couriers are out for collection from 8 AM to 6 PM local time. Unfortunately, we cannot specify collection time frame, please book collection and have some spare time for a collection to happen. Some our partners do call and inform about the collection window, but this option is not guaranteed.
Please be aware, that during major public events (such as Christmas, New Years etc.) courier usually work overtimes to manage and collect all of the orders.
If by any chance collection failed, or courier could not make it in time, please make sure to contact us - we will reschedule collection for next day.