Before You Buy
35 articles in this collection
Written by Larry
Written by Larry
Booking help
How do I weigh and measure my parcel?
Written by Larry
Updated over a week ago
Updated over a week ago
Can you offer assistance with placing a booking?
Written by Larry
Updated over a week ago
Updated over a week ago
Why is the address that I entered not working?
Written by Larry
Updated over a week ago
Updated over a week ago
Can I ship this item?
Can I ship car parts?
Written by Larry
Updated over a week ago
Updated over a week ago
Can I ship lithium batteries?
Written by Larry
Updated over a week ago
Updated over a week ago
Can I ship food?
Written by Larry
Updated over a week ago
Updated over a week ago
Can I ship Power Tools?
Written by Larry
Updated over a week ago
Updated over a week ago
Can I ship Fragile items?
Written by Larry
Updated over a week ago
Updated over a week ago
Can I ship Jewellery?
Written by Larry
Updated over a week ago
Updated over a week ago
Price and Quote help
Is the price online correct and does it include everything?
Written by Larry
Updated over a week ago
Updated over a week ago
Can you give a quote over the phone or by email?
Written by Larry
Updated over a week ago
Updated over a week ago
Restrictions
What are prohibited items?
Written by Larry
Updated over a week ago
Updated over a week ago
What are compensation exclusions?
Written by Larry
Updated over a week ago
Updated over a week ago
Can I send a TV?
Written by Larry
Updated over a week ago
Updated over a week ago
Can I ship animals?
Written by Larry
Updated over a week ago
Updated over a week ago
Can I ship alcohol?
Written by Larry
Updated over a week ago
Updated over a week ago
Why can’t I send my item?
Written by Larry
Updated over a week ago
Updated over a week ago
Can I ship liquid?
Written by Larry
Updated over a week ago
Updated over a week ago
Can I send a bicycle?
Written by Larry
Updated over a week ago
Updated over a week ago
Services
Do you offer a drop off service?
Written by Larry
Updated over a week ago
Updated over a week ago
What is the transit time to my destination?
Written by Larry
Updated over a week ago
Updated over a week ago
Do you offer Saturday delivery?
Written by Larry
Updated over a week ago
Updated over a week ago
Prices
I'm getting a different price for the same shipment?
Written by Larry
Updated over a week ago
Updated over a week ago
Have your prices increased?
Written by Larry
Updated over a week ago
Updated over a week ago
Why is economy more expensive than express sometimes?
Written by Larry
Updated over a week ago
Updated over a week ago
Packaging
Can I send an item without packaging?
Written by Larry
Updated over a week ago
Updated over a week ago
Can I send a suitcase or does it have to be in a box?
Written by Larry
Updated over a week ago
Updated over a week ago
Can I send my items in a bag?
Written by Larry
Updated over a week ago
Updated over a week ago
Payment
Can you take payment over the phone?
Written by Larry
Updated over a week ago
Updated over a week ago
Do you take PayPal?
Written by Larry
Updated over a week ago
Updated over a week ago
Can I get a VAT receipt?
Written by Larry
Updated over a week ago
Updated over a week ago
Do you offer credit facilities?
Written by Larry
Updated over a week ago
Updated over a week ago
I am trying to pay by PayPal, but it's not working
Written by Larry
Updated over a week ago
Updated over a week ago